How to Fix the Volume on My iPhone – If you hear no or distorted sound from the speaker on your iPhone, iPad, or iPod touch. Learn what to do if you can’t hear a person’s voice clearly, hear crackling, static, or have sound quality issues.
How to Fix the Volume on My iPhone
1. Check your sound settings
If your device has a Ring/Silent switch, move it forward—toward the device’s display—to prevent orange from appearing. If you’re using an iPad, you can also access Control Center by swiping down from the top-right corner and turning off Silent Mode. Make sure that Do Not Disturb is turned off in Settings > Focus > Do Not Disturb.
2. Ensure that your receivers and speakers are clean.
Remove any screen protectors, films, or cases that are attached to your device. Examine the speaker opening to see if it is obstructed or dirty. Check that the receiver on the iPhone is not blocked or dirty. If necessary, use a small, soft-bristled brush to clean the speaker or receiver opening. Check to see if the brush is clean and dry.
3. Examine the sound on your device.
Navigate to Settings > Sounds (or Settings > Sounds & Haptics) and move the Ringer and Alerts sliders back and forth a few times. If you don’t hear any sound or if the speaker button on the Ringer and Alerts slider is dim, your speaker may need to be serviced. Contact Apple Support if you have an iPhone, iPad, or iPod touch.
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4. Try making a call
If you hear sound, try making a call on your iPhone and using the speakerphone feature. Make a FaceTime call from your iPad or iPod touch. If you still can’t hear, or if you hear static or crackling, the problem could be with your network or reception. Call back later or from a different location.
Note: FaceTime is not available in every country or region.